Name: Customer Service Excellence: From Basics to AI Integration
Availability: InStock

What You'll Learn

Uncover the fundamentals of world-class customer service and identify diverse customer needs.
Master the art of professional greetings and global customer service best practices.
Handle challenging customer interactions with confidence and turn complaints into loyalty.
Ensure regulatory compliance with a solid understanding of KYC (Know Your Customer).
Strengthen business integrity through Customer Due Diligence (CDD) and Anti-Money Laundering (AML) protocols.
Leverage ChatGPT to automate FAQs, draft emails, and deliver efficient, AI-powered customer support.
Explore how AI and chatbots have reshaped productivity and customer satisfaction.
Sharpen critical problem-solving skills essential for every frontline support professional.
Build and personalize your own GPT model for optimized customer engagement.

Requirements

Aspiring Customer Service Professionals – Build your foundational skills and stand out in competitive job markets.
Customer Support Agents & Call Center Staff – Enhance your problem-solving ability and communication tactics.
Business Owners & Entrepreneurs – Learn how to integrate AI and compliance into your customer operations.
Sales Advisors & Marketing Managers – Understand customer behavior, rapport-building, and AI tools for better engagement.
IT & Tech Specialists – Dive into GPT customization and chatbot deployment for service efficiency.
Professionals in Regulated Industries – Gain insights into KYC, CDD, and AML practices to maintain compliance and protect your organization.

Ed-Tech Professional

4.4 Instructor Rating

186 Reviews

25,480 Students

6 Courses

19.99 FREE 100% OFF

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Certificate of Completion

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