What You'll Learn
- How can AI help build Excellence in Customer Relationship Management
- Case Studies of AI helping build Excellence in Customer Relationship Management
- Building Blocks for AI helping build Excellence in Customer Relationship Management
- How to implement AI helping build Excellence in Customer Relationship Management
- Personalized Customer Experiences
- Proactive Customer Engagement
- AI-Powered Customer Support
- Sales and Marketing Intelligence
- CRM Process Automation
- Customer Retention and Loyalty
- Real-time Decision Support
Requirements
- 4 hours of learning time
Who This Course is For
- Aspiring and Current Customer Relationship Management (CRM) Professional wanting to to use for AI for Excellence
Your Instructor
Arun Singhal B-Tech, MBA (IIM-B),Unilever, J&J, Danone, IIMU, Cello
Management Coach and Mentor with 40 years experience
4.4 Instructor Rating
11,105 Reviews
326,135 Students
62 Courses
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